• ICE’s MD never asks staff to do something she has never personally done.
  • No management booking fees.
  • No supplementary rate for Team Leaders. They are provided to ensure the agency code of conduct is upheld and booking agreement is fulfilled.
  • Dedicated ICE project management available for the duration of your events.
  • ICE delivers a bespoke solution for every booking. ICE builds teams to best serve the needs of each client.
  • Our unique website, updated regularly, displays not only staff images but video introductions, event personnel profiles, displaying individual skills and roles.
  • Client questionnaires are provided so that clients can give feedback regarding their ICE team performance. Client feedback is appreciated and acted upon.
  • All ICE staff work within an agency code of conduct.
  • ICE guarantees never to represent staff without a thorough interview.
  • All staff are required to attended annual agency training sessions .
  • ICE provides a training manual for all staff.
  • Staff have the opportunity & are supported to progress and earn higher rates by working towards a Team Leader, Stand Manager or Tour Director position.
  • ICE staff can earn commission by recommending staff or operating their own teams.
  • ICE reward and recognise top performing staff.
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